Master Service Agreement

An agreement between parties known as a master service agreement, often referred to as a framework agreement, contains the majority of the terms that will apply to future transactions and agreements.

The parties can quickly complete future transactions or agreements by defining a schedule of lower-level service agreements in a master agreement,[1] negotiating only the terms that are unique to the new transactions, and relying on the provisions in the master agreement for terms that are common to all transactions. This master agreement can be used as a reference point to establish clear conditions and arbitrate employer-employee disputes in the workplace.